It is important that we are able to positively identify our customers to comply with both regulatory requirements and to help ensure the security of accounts. In order to achieve this, we may request identification from our customers.
We call this process Know Your Customer (KYC). Visit our dedicated Know Your Customer (KYC) page which provides an explanation of our KYC requirements and guides you smoothly through the verification process.
Verification must be completed prior to being able to make a withdrawal.