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What are Net Deposits?
Why was my withdrawal cancelled?
Why am I unable to withdraw my winnings or balance?
Can I cancel my withdrawal?
How quickly will my withdrawal request be processed?
How do I request a withdrawal?
Can I make a withdrawal from my account and have it sent to someone else?
What happens if the card I had withdrawn money to has expired or been cancelled?
Why can’t I always choose how I withdraw my funds?
How can I withdraw from my casino cash account?
How quickly will my withdrawal request be processed?
Withdrawals are usually processed within one working day from the initial request. The time it takes for the funds to reach your bank account depends on the payment method/bank used.
You will always get a confirmation once the withdrawal has been processed from our end. If, for any reason, your withdrawal has not been processing for more than 1 working day and you have not received any communication from us, please contact our customer service to check on its progress. Bank Holidays and weekends are not classed as working days.