How does the bonus work?
My bonus expired/ got cancelled – can I get it back?
I didn’t get my bonus
Can I withdraw bonus money?
How can I cancel my bonus?
How do I check progress or track a bonus?
Why are my wagering requirements not going down?
Why has my bonus balance been removed (or reduced)?
How does my bonus balance work?
Why I am not receiving promotional emails?
Why I am not receiving promotional emails?
First, check that you’ve opted in to receive offers in your Communication Preferences on the Personal Details page. Then check that our emails are not redirected to your spam folder and add us to your contacts.
You can also go to the Promotions page to find recent offers.